These terms govern the relationship between you and Banaras Gulabi Meenakari Artist. We have written them to be clear and fair — honouring both the tradition of our craft and the trust you place in us when you acquire a piece of living heritage.
Acceptance of Terms
By visiting our website or placing an order with Banaras Gulabi Meenakari Artist, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our platform. We reserve the right to update these terms at any time, with changes taking effect upon publication.
The Nature of Handcrafted Art
Every creation from our Heritage Studio in Varanasi is individually hand-wrought by master craftsmen on pure 92.5 sterling silver. Because Gulabi Meenakari is a living, breathing art form — not a factory process — no two pieces are ever identical. Minor and beautiful variations in the depth of enamel colour, surface texture, and weight are inherent hallmarks of authentic handcraft and shall not be considered defects.
Pricing & Payment
- ◆All prices are listed in Indian Rupees (INR) unless stated otherwise.
- ◆International customers are responsible for any applicable customs duties, import taxes, or VAT levied by their country.
- ◆Payment is required in full at the time of placing a standard order.
- ◆We accept bank transfers, UPI, and other methods as listed at checkout.
Custom Commission Orders
Bespoke and custom commission pieces require a 50% advance at the time of order confirmation. This advance is non-refundable once the design has been approved and the enameling process has commenced. The remaining balance is due before shipment. Lead times for custom orders vary from 4 to 12 weeks depending on complexity.
Shipping & Delivery
- ◆Domestic orders are shipped within 5–7 working days of payment confirmation.
- ◆International orders are shipped within 7–14 working days and require additional customs documentation.
- ◆We ship all pieces via insured courier. Tracking details are provided upon dispatch.
- ◆Banaras Gulabi Meenakari Artist is not liable for delays caused by customs clearance, courier strikes, or acts of nature.
GI-Tag & Authenticity
Our Gulabi Meenakari work is a GI-Tagged (Geographical Indication) heritage craft of Varanasi. Every piece is crafted in our ancestral studio and comes with a certificate of authenticity. Reproduction, imitation, or misrepresentation of our GI-certified craft is a violation of Indian intellectual property law.
Intellectual Property
All images, designs, text, videos, and brand assets on this website are the exclusive intellectual property of Banaras Gulabi Meenakari Artist. You may not reproduce, distribute, or commercially exploit any content from this site without our explicit written permission. Sharing our content on social media with proper attribution is encouraged.
Limitation of Liability
To the fullest extent permitted by law, Banaras Gulabi Meenakari Artist shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability in any dispute shall not exceed the purchase price of the item in question.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh, India.
Contact
Questions about these terms? Write to us at jatanshreehandicraft@gmail.com or visit our Heritage Studio at A 1/22 A Patan Darwaja, Gayghat, Varanasi, Uttar Pradesh 221001, India.